Customer Care

CONTACT
info@merchantandrhoades.com

FORMS OF PAYMENT
Visa, MasterCard, American Express, Discover, Pay Pal, Google Checkout

SALES TAX
10.25% sales tax is charged on orders shipped within Illinois. 

RETURN POLICY
We accept returns within 30 days of purchase or delivery.
We offer free, pre-paid return labels.
Once inspected, approved returns will be credited back to the original method of payment.
For order issue's please email orders@merchantandrhoades.com
merchantandrhoades.com/pages/return-refund-policy

CHANGES 
If you need to change your order please email orders@merchantandrhoades.com as soon as possible.
We are happy to make any changes before your order has been shipped. 

SHIPPING
Shipping of product orders over $100 is free of charge.
Orders under $100 will be charged a flat rate of $10 for shipping and handling fees.

INTERNATIONAL SHIPPING
Unfortunately we only ship within the continental United States.

TRACKING NUMBERS 
Once your item has been shipped you will receive an email containing the tracking number for your shipment.